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I. Introduction

We value our clients and respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect on this site and in other ways discussed below, how we may use that information and with whom we may share it. The policy also describes the measures we take to protect the security of the personal information. 

II. Information Collected

Individuals may choose to provide personal information (such as name, contact details and payment information) through this website. Here are the ways you may provide the information and the types of information you may submit.

  • Online Purchases: To process your purchase, we ask for information such as your name, billing and shipping address, telephone number, email address and payment card information. We use this information to process your purchase, confirm your order and deliver the items to you. If you give us permission, we also may use your contact information to communicate with you about our products, services and promotions.


  • My Account: You may choose to create an account on in order to store billing and shipping information to utilize for faster checkout. 


  • E-mail Communications: You may sign up to receive electronic newsletters and promotional emails from To sign up, we may ask you for information such as your name, email address, postal address, and telephone number. We use this information to send you communications about our products and services, invitations to specials sales and pop-up shop events at stores located near you, and notices of new collection arrivals. If you do not want to receive e-mail or other mail from us, please unsubscribe by clicking the unsubscribe link at the bottom of any Urbane Cole email.​

III. How We Use The Information We Collect

We do not sell or otherwise disclose personal information about our customers, except as described here. We may share the personal information you provide to us.

We use the information we collect for various purposes, including:

  • To complete your purchase transactions, order returns and credits.

  • To respond to your requests and inquiries.

  • To provide the services you request.

  • To keep you informed about the status of your orders.

  • To notify you of new or additional products, services, and promotions that might be of interest to you .

  • To communicate with you by email, postal mail, telephone, text message, or other means.​

  • Legal Requirements: We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

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